Work Location:
Leamington Spa,Warwickshire
£10 Per Hour
Job Type
Contact Name
Contract Length
Job Reference

Job Description

  • Work with people offering supported opportunities for them to improve their quality of life, develop their skills and make decisions about their future

  • Act as individual ‘Keyworker’ to a group of identified people in the service, taking lead responsibility (and acting as lead contact with other services) for the coordination and delivery of their support
  • Work within  policies and style of operation - this will include tasks and day to day decision making relating to:
    • Providing general practical and emotional support to people in the service in order to promote their independence and recovery
    • Responding appropriately to chaotic and challenging behaviour to promote the wellbeing of people in the service and staff
    • To undertake training e.g. through attendance at formal courses
    • Providing an effective and responsive supportive service
  • Liaise with referral teams/agencies regarding vacancies and referrals.
  • Participate in the team’s provision of individual support and needs assessment, including risk assessment, advice, emotional support and practical assistance.
  • Participate in assessing and reviewing future housing and support needs, and in identifying and coordinating internal and external services and referrals in response to these.
  • Keep appropriate records of interventions with people in the service and inform other staff of relevant issues.
  • Facilitate regular consultation and action to enable people within the service to make decisions concerning their resettlement options with a view to independent living.
  • Assist in arranging appointments with the relevant professionals e.g. Social Workers, Probation Officers and Medical Staff, where appropriate
  • Provide advice and assistance to people within the service on personal budgeting, debt management and claims for welfare benefits.
  • Encourage participation from people within the service in the development and operation of the service, facilitating appropriate consultation and participation.
  • Provide a non-specialist support service with regards to prompting people within the service (where appropriate), to take prescribed medication on a day to day basis.
  • Where necessary prompt and encourage people within the service in relation to personal hygiene and personal appearance.
  • Participate in 24 hour rota to ensure adequate cover is maintained for service delivery, where appropriate.
  • Share responsibility for the effective use of information systems and procedures regarding records, e.g., finance and staff communications.


  • Be a member of the staff team working to provide a safe, sound and supportive environment.
  • Participate, with other staff, in providing a broad range of activities and services (which take into account individuals and preferences) aimed at enabling people within the service to live with reducing levels of support when appropriate.