Work with people offering supported opportunities for them to improve their quality of life, develop their skills and make decisions about their future
- Act as individual ‘Keyworker’ to a group of identified people in the service, taking lead responsibility (and acting as lead contact with other services) for the coordination and delivery of their support
- Work within policies and style of operation - this will include tasks and day to day decision making relating to:
- Providing general practical and emotional support to people in the service in order to promote their independence and recovery
- Responding appropriately to chaotic and challenging behaviour to promote the wellbeing of people in the service and staff
- To undertake training e.g. through attendance at formal courses
- Providing an effective and responsive supportive service
- Liaise with referral teams/agencies regarding vacancies and referrals.
- Participate in the team’s provision of individual support and needs assessment, including risk assessment, advice, emotional support and practical assistance.
- Participate in assessing and reviewing future housing and support needs, and in identifying and coordinating internal and external services and referrals in response to these.
- Keep appropriate records of interventions with people in the service and inform other staff of relevant issues.
- Facilitate regular consultation and action to enable people within the service to make decisions concerning their resettlement options with a view to independent living.
- Assist in arranging appointments with the relevant professionals e.g. Social Workers, Probation Officers and Medical Staff, where appropriate
- Provide advice and assistance to people within the service on personal budgeting, debt management and claims for welfare benefits.
- Encourage participation from people within the service in the development and operation of the service, facilitating appropriate consultation and participation.
- Provide a non-specialist support service with regards to prompting people within the service (where appropriate), to take prescribed medication on a day to day basis.
- Where necessary prompt and encourage people within the service in relation to personal hygiene and personal appearance.
- Participate in 24 hour rota to ensure adequate cover is maintained for service delivery, where appropriate.
- Share responsibility for the effective use of information systems and procedures regarding records, e.g., finance and staff communications.
- Be a member of the staff team working to provide a safe, sound and supportive environment.
- Participate, with other staff, in providing a broad range of activities and services (which take into account individuals and preferences) aimed at enabling people within the service to live with reducing levels of support when appropriate.